Privacy Policy

Last updated: May 28, 2025

This Privacy Policy describes how Ualtimos Pirentex ("we", "us", or "our") collects, uses, stores, and discloses information about users ("you") of our website at ualtimospirentex.com and related services (collectively, the "Service"). By accessing or using the Service, you acknowledge that you have read and understood this policy.

We collect information you voluntarily submit when you interact with the Service, including but not limited to:

• Name and contact details such as email address and phone number
• Account registration credentials
• Billing and payment information processed through third-party payment providers
• Messages, feedback, and communications you send to us
• Preferences and settings you configure within the Service

When you access the Service, certain technical data is collected automatically, including:

• IP address and approximate geographic location derived from it
• Browser type, version, and operating system
• Device identifiers and hardware model
• Pages visited, features used, and time spent on the Service
• Referring URLs and exit pages
• Log files and error reports

We use cookies, web beacons, and similar tracking technologies to operate and improve the Service. These may include:

• Essential cookies required for the Service to function correctly
• Analytics cookies that help us understand how users interact with the Service
• Preference cookies that remember your settings and choices

You may control cookie behavior through your browser settings. Disabling certain cookies may affect the functionality of the Service.

We may receive information about you from third-party sources such as authentication providers, analytics platforms, and business partners. This information is combined with data we hold about you only where permitted and in accordance with this policy.

We use the information collected for the following purposes:

• To provide, operate, and maintain the Service
• To create and manage your account
• To process transactions and send related notices
• To respond to your inquiries and provide customer support
• To send administrative communications, updates, and security alerts
• To send promotional communications where you have given consent or where permitted by applicable law
• To analyze usage patterns and improve the performance and features of the Service
• To detect, investigate, and prevent fraudulent or unauthorized activity
• To comply with legal obligations and enforce our terms

We process your personal information on the following legal grounds depending on the context:

• Performance of a contract — processing necessary to provide the Service you have requested
• Legitimate interests — processing for our operational needs where those interests are not overridden by your rights
• Consent — where you have explicitly agreed to specific processing activities
• Legal obligation — processing required to comply with applicable laws and regulations

Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

We share information with trusted third-party vendors and service providers who assist us in operating the Service, including hosting providers, payment processors, analytics platforms, and customer support tools. These parties are contractually bound to handle your data only as directed by us and in accordance with this policy.

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Service before your information is transferred and becomes subject to a different privacy policy.

We may disclose your information if required to do so by law or in good-faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud or abuse, or protect the safety of users or the public.

We may share your information with third parties for purposes not described in this policy where you have provided explicit consent.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining your account, complying with legal obligations, resolving disputes, and enforcing agreements. When information is no longer required, we securely delete or anonymize it. Retention periods vary by data type and are determined by the nature of the data and applicable legal requirements.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, alteration, or disclosure. These measures include encryption of data in transit, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to use strong passwords and keep your account credentials confidential.

As a transnational service, your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your location. Where such transfers occur, we apply appropriate safeguards to ensure your information receives an adequate level of protection consistent with this policy.

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate or incomplete information
• Deletion — request that we delete your personal information, subject to certain exceptions
• Restriction — request that we restrict the processing of your information in certain circumstances
• Portability — request that we provide your information in a structured, machine-readable format
• Objection — object to processing based on legitimate interests or for direct marketing purposes
• Withdrawal of consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided in the Contact section of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information promptly.

The Service may contain links to third-party websites, integrations, or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access through or in connection with the Service.

We may update this Privacy Policy from time to time to reflect changes in our practices, the Service, or applicable law. When we make material changes, we will notify you by updating the date at the top of this policy and, where appropriate, by sending a notification to the email address associated with your account. Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the changes.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: